FAQ

Should I purchase online in advance or go in-person?

We recommend that you purchase your ticket online in advance.  The tickets will be emailed to you, and will include some instruction to make your check-in process quicker and smoother.  Of course, tickets are available for sale in-person upon arrival as well.

Are tickets refundable?
  

No, tickets are not refundable.

Are tickets transferable?

Yes, you can change the name on your tickets.  The tickets will allow you to do so directly in the email they came in.   Alternatively, you can email us for assistance: hello@trickartbox.com

Do I need to print my ticket?

No, you do not have to print your ticket.  We can scan the barcode directly off of your smartphone.

Where are you located exactly?

5685 Victoria Avenue, Niagara Falls, Ontario, Canada.  In the Clifton Hill District, where many other attractions are located.

What are your operating hours?

11 AM - 11 PM everyday.

What are the parking options?

There are several large parking lots behind the building.  Some only accept cash.

Is this museum appropriate for children?

Yes, children love our museum.  The 2nd level has two themes: "fantasy" and "horror".  Some children find the "horror" side a little scary, but you can avoid it.

Is the museum accessible in a wheelchair?

Yes, the main level is accessible, however many of the art installations will be difficult for the guest to use as designed or built.  The second level is only accessible by a stairwell.

Are animals allowed in the gallery?

No, not permitted inside the premises.

Is food and drink allowed in the gallery?

No, not permitted inside the premises.

Is smoking, vaping, e-cigs, or anything similar allowed?

No, not permitted inside the premises.

How do I get the Augmented Reality (AR) app?

Our app is named: "Trick Art Box - Canada" (available on both iOS and Android).  It is recommended that your phone is operating on the most recently updated version available to you.

How much is the Augmented Reality (AR) app?

Our app is free for you to download and use.

Are there any hidden costs?

No, there are no hidden costs.  Your ticket will grant you admission into the museum, the app is free to download and use, and all photos and videos you take will save directly in your device.

Is there a dress code?

No, there is no dress code.  However, you must be dressed.  No shoes, top, and/or bottom = no service.

Do you have group rates?

Yes, we have group rates for 10 adults or more.  Please email us at: hello@trickartbox.com

I am interested in applying your art and AR to my business or establishment.  Is this a possibility?

Yes, please email us at: hello@trickartbox.com

 

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